Diligence memo · auto-generated · as of July 2, 2026
Help Scout Inc.
Help Scout Inc. looks fair against its niche peers and is dormant on financing cadence.
Businessfiled
Help Scout Inc. operates in Computers, based in BOSTON.
No verified homepage on file yet — operating evidence is limited to the public record.
Capital & rounds (filed)filed
Help Scout Inc. has raised $13M in disclosed capital across 3 recorded rounds, aggregated from public filings. Its latest round is modeled as Series A (a $4.0M–$15M round).
Largest single filing: $6.2M on 2017-01-26.
Most recent recorded round closed around 2017-01-26.
Valuation (modeled)modeled
Provath models Help Scout Inc. at approximately $205M (range $8.4M–$1.1B). This is an algorithmic estimate from round sizes and same-niche peers — not a quoted or reported figure.
Read: Fair. Modeled value is 1.24× the median modeled value of Series A Computers companies in 2016–2018 (44 peers) — value vs value, same stage and era. Within the normal band (124% of peer median) for its niche.
Financing rhythm & timingmixed
Historic cadence: a new round about every 22 months.
Last raise 9.4 yr ago; this sector typically re-raises about every 12 months.
Silent for over 3× the sector's normal cadence.
The last round stepped up 1.0× from the prior — scaling.
Comparablesmixed
Capital scale ranks ahead of 82% of Computers peers (1371 compared).
Modeled value ranks above 85% of those peers.
Closest niche peers: FogChain Corp., Dyadic Security Ltd., Bridg, Inc., CustomerMatrix, Inc., MetaCommunications, Inc..
Peoplefiled
5 named people on file across officers, directors and signatories.
Risks & flagsmixed
Financing has been silent well beyond sector cadence — possibly defunct, acquired, or paused.
No clearly named CEO/founder/principal in the surfaced records — key-person evidence is thin.